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Missing graphics when printing a help topic

Last Post 31 Mar 2008 05:36 PM by Companion Software. 0 Replies.

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Companion Software

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31 Mar 2008 05:36 PM
Symptoms Under Windows 95, when you print a help topic on certain printers at certain resolutions, graphics on the page are not printed. For example, printing the Application Window help topic to the Canon BJC-610 Color Bubble Jet Printer at 720x720 DPI resolution will not print the graphic. Cause A problem in the Windows 95 WinHelp.exe program - perhaps a problem allocating enough memory for the high-resolution color bitmap. Work-around(s) Print at a lower resolution. For example, printing to the Canon printer mentioned above works fine when the printer resolution is set to 360x360 DPI.

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