Tuesday, January 06, 2009
 
Forums Minimize
Unanswered Active Topics Forums Search Members
Forums > Metafile Companion > Known Issues
Problem opening help on Windows Vista
Last Post 15 Apr 2008 07:11 PM by Companion Software. 0 Replies.
Printer Friendly
Sort:
PrevPrev NextNext
You are not authorized to post a reply.
Author Messages
Companion Software
New Member
New Member
Posts:33

--
15 Apr 2008 07:11 PM  

Symptoms
If you try to display the Help file from Metafile Companion (or any other Windows program that uses uses the WinHlp32 engine), an error message ("Failed to launch help.") appears and the help is not displayed.

Cause
The Microsoft Vista team thought it would be a "good idea" to retire the WinHlp32 engine. For more details, see:

Microsoft KB article 917607: Windows Help program (WinHlp32.exe) is no longer included with Windows

Work-around(s)
Fortunately, Microsoft quickly discovered the error in its ways and provides an update for Windows Vista:

Windows Help program (WinHlp32.exe) for Windows Vista

Installing this update solves the help problem.
You are not authorized to post a reply.
Forums > Metafile Companion > Known Issues
Active Forums 4.1


Privacy Statement  |  Terms Of Use  |  Credits and Trademarks
Copyright 1996-2008 by Companion Software